Friday, May 4, 2012

Day 3


Day 3:
                Day three has now come and gone and not much changed from day two.  Unfortunately, there still has been no administrative meeting in order to work out the final details for bed side registration.  Along with that my computer access still had not been set up despite several request to the IT department.  So, Tammi had me work on directing people when they came up to the desk, along with answering the phone and getting the needed information if she was busy or away from the desk.  It was quite funny how many people would come to our desk looking for an appointment with a doctor.  I felt like I was constantly telling people that they were in the wrong place and that it was the building behind where they currently were.  Others came in looking for cardiologist appointments or for lab work.  This is were it became a little complicated for me.  Tammi has the hospital and doctors down pat in her head and can easily direct people to were they need to go; however, I was the complete opposite.  It was quite challenging trying to figure out what doctors were where when people asked.  But I was willing to work on it.   

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